IMPRESSUM Traco Power International / Headquarters

Traco Electronic AG

Sihlbruggstrasse 111

6340 Baar

Switzerland

E-Mail: info [at] tracopower.com

Phone: +41 43 311 45 11

Commercial Register: Handelsregisteramt des Kantons Zugs

Commercial Register Number: CHE-109.656.325

VAT Number: CHE-116.286.110 MWST

Disclaimer for external links:

No liability is assumed for the content of external links. The operators of the linked pages are solely responsible for their content. It is hereby expressly declared that at the time of linking, no illegal content was discernible on the linked pages. We have no influence whatsoever on the current and future design, content or authorship of the linked pages.

TRACO Legal Notice

Introduction

This Legal Notice applies to information contained in the websites maintained by Traco Electronic AG (the “Webite” or the “Websites”). The information contained in this Website, including in those of its affiliated companies and subsidiaries (“TRACO”, “we”, “us”) linked hereto, is provided purely for informational purposes regarding TRACO, its business partners and the products that they offer.

Copyright

The content contained in this Website, including but not limited to all design, text, and images, is owned, except as otherwise expressly stated, by TRACO. Except to the extent permitted by law, partial or complete reproducing, communicating, sharing (by electronic or other means), storing for subsequent use or otherwise using of the content of the Website is only permitted with the prior written consent of TRACO. Users of this site may be permitted to download certain material posted on this site (e.g. marketing material). When using downloadable materials, all copyrights, trade marks, and other proprietary notices must be kept intact and remain in effect.

Trademarks

TRACO is a registered trademark owned by Traco Electronic Company Limited. TRACO POWER is a registered trademark owned by TracoPower Ltd. Any other trademarks, service marks, trade names, and logos (“Marks”) included in this Website are owned by TRACO or third parties who have authorized their use.

No Mark displayed on this Website may be used without the written permission of TRACO or such third party that may own the Mark.

Content

The information contained in this Website corresponds to the present state of our knowledge and is intended as a general description of our products and their possible applications and for general informational purposes only. Information on this Website is provided without warranty or term of any kind, either express or implied, including, but not limited to, any implied warranties or terms of merchantability, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.

Any visitor of our Website is responsible for determining the suitability of TRACO products for its particular application and for verifying any information before relying on it. TRACO makes no commitment to update the information and expressly disclaims liability for errors or omissions in it. Nothing included in this information waives any of our general terms and conditions, unless it is agreed otherwise in writing.

By accessing our Website any visitor agrees that TRACO will not be liable for any direct, indirect or consequential loss, no matter how occasioned, arising in connection with the access to this Website or the use of the information and material contained in this Website, including, without limitation, any lost profits, business interruption, loss of data or programs or other, even if TRACO expressly advised of the possibility of such damages.

The above exclusions and limitations apply only to the extent permitted by Swiss law.

Third party websites

This Website may contain links (which may take the form of hyperlinks, widgets, clickable logos, plug-ins, images or banners) to websites and services operated by entities other than TRACO. This legal notice does not apply to such other websites or services. We do not take any responsibility for content under such websites. We recommend that you carefully the legal notices posted on such websites. 

Collection of user data

For understanding how TRACO is collecting data from visitors to this Website and how such data is processed, visitors are invited to review our Privacy Statement.

© 2019 Traco Electronic Company Limited (CHE‑109.656.325), Sihlbruggstrasse 111, 6340 Baar, Switzerland. All rights reserved.

Website development partner

Dream Production, Zürich, Switzerland

Website Privacy Policy

Version valid from [May 2022]

This Privacy Policy describes how we, Traco Electronic AG (hereinafter "Traco Electronic", "we" or "us"), collect and process personal data in the context of the provision of our services (as defined in Section 2 below).

In this Privacy Policy, the term "Personal Data" refers to any information that identifies a person or could reasonably be used to identify a person ("Data Subject"). 

If you provide us with the Personal Data of other persons, please ensure that the persons concerned are aware of this Privacy Policy, and only provide us with their data if you are authorised to do so. Please ensure that the Personal Data provided is correct.

This Privacy Policy is in accordance with the Federal Act on Data Protection ("FADP") or the revised Federal Act on Data Protection ("revFADP") as soon as it enters into force, and the EU General Data Protection Regulation ("GDPR").

1. Data Controller 

The "Data Controller" for the processing of data, as described in this Privacy Policy, is Traco Electronic AG, the registered office of which is in Switzerland (CHE-109.656.325). If you have any concerns regarding data protection, please inform us via the following contact details: Traco Electronic AG, Sihlbruggstrasse 111, 6340 Baar, datenschutz [at] tracopower.com (datenschutz[at]tracopower[dot]com).

The Data Controller is part of an international group company. "Group Companies" refer to the companies affiliated with Traco Electronic AG, which may have their registered offices either in Switzerland or abroad. You will find an overview of the group companies here.

2. Our services and their relationship to data processing

In the following section (No. 2.1 et seq.), you will find a description of the services we provide to customers and users, also in connection with the processing of Personal Data (hereinafter each referred to individually as a "Service", or several together as the "Services").

Here, the term "User" refers to any person who has access to the use of the website.

2.1 Visiting our website

Description: As part of the normal operation of our website, certain Personal Data relating to you is collected or sent to our server, actively or passively, in connection with your visit to the website. Our servers only collect data, such as the data listed below, in categories of the Personal Data that is processed. This information is temporarily stored in what is known as a log file. We also use cookies and other tracking technologies (such as pixels, beacons, tags or Adobe Flash technology) on our website to collect, store and track data relating to your use of the website. Further information on our use of cookies and similar technologies can be found in our Cookie Policy.

You are not obliged to actively disclose Personal Data in order to use our website.

Categories of Personal Data processed: 

•    IP address of the computer that sends the request;

•    Date and time of access;

•    Name and URL of the file that is accessed;

•    Website from which access is obtained (referrer URL);

•    The browser used;

•    If applicable, the operating system of your computer;

•    The name of your access provider.

Origin of Personal Data: We receive your Personal Data either from you or from a third-party provider.

Legal bases: We process your Personal Data based on our legitimate interest, Art. 6 (1) lit. f GDPR or Art. 13 (1) FADP / Art. 31 (1) revFADP, as well as the fulfilment of the contract with you, for the use of the website, Art. 6 (1) lit. b GDPR or Art. 13 (2) lit. a FADP / Art. 31 (2) lit. a revFADP.

Purpose of processing: We will process the aforementioned data for the following purposes: 

•    To ensure the smooth operation of the website; 

•    For the evaluation of system security and stability 

•    To improve our offer or customise our website;

•    To assert legal claims and defence in case of any legal disputes and official proceedings; 

•    For other administrative purposes.

Recipients of the Personal Data: We will pass your Personal Data on to our group companies and to selected service providers who are necessary for the operation of our website. 

In cases where we are legally obliged to do so, or in order to defend or exercise our legal claims, we may also disclose your Personal Data to third parties (for example lawyers, authorities or courts).

2.2 Contact requests via our website

Description: You have the option of contacting us via our website by filling in and submitting the relevant contact form.

Categories of Personal Data processed: In addition to the data listed under Point 2.1, we also process your contact details and any Personal Data that you integrate into your request.

Origin of Personal Data: We receive your Personal Data either from you or from a third-party provider.

Legal bases: We process your Personal Data based on our legitimate interests, Art. 6 (1) lit. f GDPR or Art. 13 (1) FADP / Art. 31 1) revFADP, and in order to fulfil your request, Art. 6 (1) lit. b GDPR or Art. 13 (2) lit. a FADP / Art. 31 (2) lit. a revFADP.

Purpose of processing: We process the aforementioned data for the following purposes:

•    To process your respective request;

•    To improve our offer or customise our website;

•    To assert legal claims and defence in case of any legal disputes and official proceedings; 

•    For other administrative purposes.

Recipients of the Personal Data: We will pass on your Personal Data to our group companies, to sales partners and third parties who are required to process your request, and to selected service providers who are necessary for the operation of our website and for the processing of your request. 

In cases where we are legally obliged to do so, or in order to defend or exercise our legal claims, we may also disclose your Personal Data to third parties (for example lawyers, authorities or courts).

2.3 Downloads 

Description: We provide various documents, including 3D downloads, on our website. Some of these documents can only be downloaded if you provide your contact details. In these cases, we use selected third-party providers to collect your contact details and provide you with the desired documents. These third parties will then provide us with your contact details. Therefore, please also note the terms of use and data protection declarations of these third-party providers.

Categories of Personal Data processed: In addition to the data listed under Point 2.1, we also process your contact details, if so specified.

Origin of Personal Data: We receive your Personal Data either from you or from a third-party provider.

Legal basis: We process your Personal Data based on your consent, Art. 6 (1) lit. a GDPR or Art. 13 (1) FADP / Art. 31 1) revFADP.

Purpose of processing: We process the aforementioned data for the following purposes:

•    In order to make the downloads you request available;

•    To improve our offer or customise our website;

•    To assert legal claims and defence in case of any legal disputes and official proceedings; 

•    For other administrative purposes.

Recipients of the Personal Data: We will pass your Personal Data on to our group companies and to selected service providers who are necessary for the operation of our website. 

In cases where we are legally obliged to do so, or in order to defend or exercise our legal claims, we may also disclose your Personal Data to third parties (for example lawyers, authorities or courts).

2.4 Traco customer support portal

Description: If you wish, you can gain access to our Traco customer support portal. In our customer support portal, you can use the web form to create and send support requests directly to our technical support.

Categories of Personal Data processed: In addition to the data listed under Point 2.1, we also process your contact details and the data that we need for the login and administration of your customer account.

Origin of Personal Data: We receive your Personal Data either from you or from a third-party provider.

Legal bases: We process your Personal Data based on our legitimate interest, Art. 6 (1) lit. f GDPR or Art. 13 (1) FADP / Art. 31 (1) revFADP, as well as for the fulfilment of the contract with you, for the use of the website, Art. 6 (1) lit. b GDPR or Art. 13 (2) lit. a FADP / Art. 31 (2) lit. a revFADP.

Purpose of processing: We process the aforementioned data for the following purposes:

•    To ensure the smooth operation of the customer support portal; 

•    To evaluate the system security and stability of the customer support portal;

•    To improve our offer or customise our website and the customer support portal;

•    To assert legal claims and defence in case of any legal disputes and official proceedings; 

•    For other administrative purposes.

Recipients of the Personal Data: We will pass on your Personal Data to our group companies and to sales partners and third parties who are required to process your request, and to selected service providers who are required for the operation of our website and for the processing of your request.

In cases where we are legally obliged to do so, or in order to defend or exercise our legal claims, we may also disclose your Personal Data to third parties (for example lawyers, authorities or courts).

2.5 Newsletter 

Description: You can subscribe to our newsletter on our website, so that we can keep you informed about current developments and other information that is of interest to you.

Categories of Personal Data processed: In addition to the data listed under Point 2.1, we also process your contact details, if so specified.

Origin of Personal Data: We receive your Personal Data either from you or from a third-party provider.

Legal basis: We process your Personal Data based on your consent, Art. 6 (1) lit. a GDPR or Art. 13 (1) FADP / Art. 31 1) revFADP.

Purpose of processing: We process the aforementioned data for the following purposes:

•    For the distribution and administration of our newsletter;

•    To improve our offer or customise our website;

•    To assert legal claims and defence in case of any legal disputes and official proceedings; 

•    For other administrative purposes.

Recipients of the Personal Data: We will pass your Personal Data on to our group companies and to selected service providers who are necessary for the operation of our website and for the operation and administration of the newsletter. In addition, your Personal Data may be shared with selected sales partners.

In cases where we are legally obliged to do so, or in order to defend or exercise our legal claims, we may also disclose your Personal Data to third parties (for example lawyers, authorities or courts).

2.6 The "Keep me Updated" function

Description: On our website, you can be kept up to date on single or multiple products by filling out the corresponding form from the "Keep me Updated" function.

Categories of Personal Data processed: In addition to the data listed under Point 2.1, we also process your contact details, if so specified.

Origin of Personal Data: We receive your Personal Data either from you or from a third-party provider.

Legal basis: We process your Personal Data based on your consent, Art. 6 (1) lit. a GDPR or Art. 13 (1) FADP / Art. 31 1) revFADP.

Purpose of processing: We process the aforementioned data for the following purposes:

•    For sending and administration of the "Keep me Updated" function;

•    To improve our offer or customise our website;

•    To assert legal claims and defence in case of any legal disputes and official proceedings; 

•    For other administrative purposes.

Recipients of the Personal Data: We will pass your Personal Data on to our group companies and to selected service providers who are necessary for the operation of our website and for the operation and administration of the Keep me Updated function. In addition, your Personal Data may be shared with selected sales partners.

In cases where we are legally obliged to do so, or in order to defend or exercise our legal claims, we may also disclose your Personal Data to third parties (for example lawyers, authorities or courts).

3. Cookies and similar technologies

Our website uses cookies. You can find more detailed information about the use of cookies in our Cookie Policy.

4. Automated decision-making 

We do not carry out any automated decision-making as part of the processing of your Personal Data on the website.

5. Cross-border transfer

Basically, all data on our servers is processed in Switzerland, from where our website is also operated. In some cases, in particular regarding our service providers or group companies, certain registered offices are outside the EU/EEA or Switzerland, for example in the USA, so that the applicable laws ensure a different national level of data protection than European or Swiss data protection law. In the case of a data transfer to such countries, we ensure (e.g., by concluding corresponding contracts) that the service providers concerned guarantee an adequate level of data protection, which is comparable to the legislation in Switzerland. A copy of the respective appropriate and reasonable warranties is available upon request.

6. Duration of the processing

Your Personal Data will be stored by us and/or our service providers, exclusively to the extent necessary for the fulfilment of our obligations. The Personal Data is stored exclusively for the period necessary in order to achieve the purposes for which the Personal Data was collected. This is done in accordance with the applicable data protection legislation. If we no longer need your Personal Data, we will delete it and/or take the necessary measures to anonymise it properly. This does not apply insofar as we are obliged to retain the data for a longer period, in particular in order to comply with statutory retention obligations. For example, Personal Data contained in contracts, communications and business letters may be subject to statutory retention obligations that may require retention of up to 10 years. In addition, we generally delete other Personal Data 5 years after termination of the respective contractual relationship between you and Traco Electronic.

7. Rights of Data Subjects

In accordance with and to the extent provided for by applicable law (as in cases where the GDPR applies), you have the right to access, rectify and delete your Personal Data, the right to restrict processing or the right to object to us processing your data; furthermore, you might have the right to receive certain Personal Data for transmission to another controller (data portability). If the processing of your data is based on consent, you also have the right to withdraw that consent. Please note, however, that we reserve the right to assert legal restrictions on our part. Furthermore, each Data Subject has the right to assert his or her rights in court, or to lodge a complaint with the competent data protection authority, in accordance with the applicable laws.

8. Data security

We have taken appropriate technical and organisational security measures in order to protect your Personal Data from unauthorised access and misuse while you are visiting Traco Electronic, such as internal policies, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, inspections and penetration tests by third parties.

9. Amendments to this Privacy Policy

We may change this Privacy Policy at any time without prior notice. The version published on our website at any given time always applies.

Cookie Policy 

This Cookie Policy sets out our policies regarding information that we collect about you on our website, applications or other services using cookies or related technologies. First, in a general part, we explain the use of this technology (A.), our use of this technology (B.) and finally give you an overview of the cookies we use (C.). Please also see our Privacy Policy, which describes the collection, use, disclosure, transfer and storage of personal information collected about users and/or visitors to our website. 

A. WHAT ARE COOKIES AND RELATED TECHNOLOGIES? 

A cookie is a small text file that is placed on your computer or device by your internet browser when you access and/or use a website. This cookie (text file) can later be read by our webserver or third parties. 

Among other things, cookies are used to identify your browser. Furthermore, they allow us to recognize you as the same user who has been on our website in the past. At the same time, cookies allow us to associate your use of our website with other information about you, such as your visitor information for the website (see the privacy policy). 

Cookies can be "session cookies" (i.e. only last for one browsing session; until you close your browser) or "persistent cookies" (i.e. continue in your browser until they expire or are actively deleted). 

B. WHAT DO WE USE THE COOKIES AND RELATED TECHNOLOGIES FOR? 

We use cookies (or related technologies) to improve the efficiency of your individual use of the website and our offer. 

We use different categories of cookies and related technologies, which are briefly explained here: 

1. Essential (strictly necessary) cookies 

These cookies are necessary for the website to function and cannot be switched off in our systems. These cookies are usually only set in response to actions you have taken, such as setting your privacy preferences or logging in or filling in forms. 

You can set your browser to block these cookies and to notify you when you try to install them. However, please note that in the event of such a blockage, some parts of the website will no longer function or will no longer function properly. 

2. Performance Cookies 

Performance cookies collect information about how a website is used, such as which pages you visit most often as a visitor and if you get error messages from a page. The information collected is aggregated and anonymous. These cookies are used exclusively to improve the performance of a website and thus the user experience. 

If you do not allow these cookies, we will not know when you visited our website. 

3. Functional cookies 

These cookies allow the website to offer improved functionality and personalization. They may be set by us or by third parties whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not work properly. 

4. Marketing Cookies 

These cookies store information about the websites visited by users. This data is used to display personalized advertisements tailored to user interests. 

5. How can I manage these technologies? 

With this cookie policy, we also want to draw your attention to the fact that you have the option of blocking certain types of cookies. Cookie privacy settings can be managed in your browser. There you can prevent the installation of cookies using the appropriate settings. However, we would like to point out that if you block certain cookies, you may not be able to use all the content of this website to the full extent. 

You also have the option of managing the cookies directly on tracopower.com. When you visit the website, you can manage and confirm this in the data protection preference center. 

Google Analytics 

Google Analytics is a web analysis service operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Analytics uses cookies, i. H. Text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the United States and stored there. Google uses this information to evaluate your use of the website, to compile reports on website activity on behalf of the website operator (us) and to provide other services related to website and internet use. Google may also disclose this information to third parties where required to do so by law or where third parties process the information on Google's behalf. Google generally does not associate your IP address with other data held by Google. 

Place of processing: USA - please also consult the relevant data protection regulations. 

Information and the applicable data protection regulations of Google can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail under this link https://www.google.com/intl/de_de/analytics/. 

6. Functional cookies 

7. Targeting Cookies 

a. Google Tag Manager 

We have integrated Google Tag Manager on our website. Google Tag Manager is a tool for managing and deploying marketing tags (code snippets or tracking pixels) on a website (or mobile app) without changing the code. The tool triggers other tags, which in turn may collect data. 

The operator of the Google Tag Manager services is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. 

Place of processing: USA - please also consult the relevant data protection regulations in our data protection declaration. 

Information and the applicable data protection regulations of Google can be found at https://www.google.de/intl/de/policies/privacy/. 

b. Google Ads 

We have integrated Google Ads on our website. Google Ads is an internet advertising service that allows advertisers to place ads on both Google's search engine results and the Google advertising network. 

The operator of the Google Ads services is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. 

The purpose of Google Ads is to promote our website by displaying interest-based advertising on third-party websites, in Google's search engine results and by displaying third-party advertising on our website. 

If you access our website via a Google ad, Google creates a cookie that is valid for 30 days and is used to track the pages visited and accessed. 

The information generated by the cookie relating to your use (including your IP address) is transmitted to a Google server in the United States and stored there. With this information, both we and Google can understand whether and when you came to our website via an ad. 

Place of processing: USA - please also consult the relevant data protection regulations in our data protection declaration. 

Information and the applicable data protection regulations of Google can be found at https://www.google.de/intl/de/policies/privacy/. 

You have the option of objecting to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads with each Internet browser you use and make the desired settings there.